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Shipping & Returns

COUPONS
ENTER COUPONS IN VIEW CART AREA

PAYMENT
PAYPAL AND ALL CREDIT CARDS ACCEPTED

 PLEASE NOTE YOUR CREDIT CARD STATEMENT WILL SAY CRYSTAL RIVER GEMS.

SHIPPING

USA Shipping..flat rate USPS $9.75 per orders
OR........FREE SHIPPING OVER $150.00

 

CANADA and INTERNATIONAL ORDERS
Order here please http://www.crystalrivergems.com/ 

You must register  to track orders and lookup order history.  ( YOUR ACCOUNT AREA )

Most orders ship out the same or next business day via  USPS with tracking information.  
International orders  can take 1-2 weeks with no tracking available through USPS after leaving the states.

We do ship to PR, HI, AK, APO/FPO, and PO and MANY other countries outside the US.

Request returns in your account area. RETURNS GREATER THAN $100 incur a 15% restocking fee.

How to Return Products ( RETURN WITHIN 21 DAYS ) Request returns in your account area.

Product returns must be in original condition and packing. If you are not completely satisfied with your order, we will be happy to issue you an exchange, credit, or full refund. RETURNS GREATER THAN $100 incur a 15% restocking fee. Returns must be within 21 days from time of delivery. We do not pay for product pickups. ( Shipping charges are not refundable.)

Include a copy of your order with all returns...
MAIL TO:
Crystal River Gems
120 Fifth Avenue Place
Pittsburgh, PA 15222

Shipping charges are not refundable.

 

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